Privacy Policy

By browsing this Site, you agree that you have read and understand the following Terms of Use and Privacy Policy in its entirety, including any updates that may be posted on the Site from time to time. Texidium Inc. reserves the right to revise the Terms of Use and Privacy Policy, at its sole discretion, by updating this posting.

What information do you gather about me?

Both personally and non-personally identifiable information about each visitor may be gathered from this site. The type of information gathered depends on your actions and interaction with the site.

Personally Identifiable Information
Personally identifiable information is only collected when you voluntarily submit this information on an as-needed basis such as during registration and ordering. Any personal information that you may share with us is kept private. Neither your name nor any other identifying data about you is sold or shared with any other third party unless required for the fulfillment or refund of your order or service. More information on this use is provided later in this privacy policy.

Non-Personally Identifiable Information
Non-personally identifying information is gathered through our site technology to create a more personalized and relevant experience during your visit. The information also allows us to improve the functionality of the website to better serve you.

How do you collect and use personally identifiable information?

Collecting Personally Identifiable Information
Personally identifiable information may be collected during registration, ordering and billing, during customer service interactions or when you enter a contest. Personally identifiable information is never shared in ways unrelated to the methods described below without notifying you of the intent beforehand, and also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.

Using Personally Identifiable Information
Your personally identifiable information is not sold, traded or rented to others.

We do employ other trusted companies to perform certain functions on our behalf, including order fulfillment and delivery, as well as credit card processing. These business affiliates have access to personal information needed to perform their functions, but are not permitted to use your personal information for any other purpose.

Additionally, information related to the order of a product may be shared with the supplier of that particular product, for warranty and support purposes. This may include your name, date of your order and product purchased.

If you have questions about how one of our business partners or suppliers use information about you, contact them directly.

How can I access, update or delete my personal information?

Users have the ability to correct or change any information or preferences in their account profile. Users may change this information at any time, provided they are signed in.

You can deactivate or delete your account, but by doing so will result in limiting your access to any members-only areas of the site. Any purchase history information however, will remain in protected permanent records.

How do you collect and use non-personally identifiable information?

We use technologies like cookies, pixel tags (“pixels”), and local storage to deliver, secure, and understand products, services, and ads, on and off our sites.

Collecting non-personally identifiable information
Your verification status is collected once you successfully register through any of our verification services. The resulting status is non-personally identifiable information and is stored in case you need to verify your status again in the future.

Non-personally identifiable information is collected using technology such as cookies. “Cookies” are small pieces of information that are stored by your browser on your local storage. The information collected by this technology is non-personally identifiable only and allows us to optimize your interactions with the site.

Using non-personally identifiable information
Cookies allow for customer traffic patterns and site usage to be monitored on a general basis to help develop and improve the design, layout and efficiency of the website. Understanding these patterns allows us to provide more relevant content to you and improve customer relationships. Furthermore, the information collected is used to create targeted communications to offer you a more personalized and customizable experience. Cookies also save you time by remembering your personalized settings.

Note that all information is collected and analyzed in aggregated form only. Check your browser to ensure cookies are enabled for this site to work properly.

Texidium Inc. may use third-party advertising technology partners to serve you relevant advertisements on websites outside of our network. The advertising technology partner provides us with tracking technology, such as a cookie, which is added to your browser by us. This allows us to serve you very relevant ads on their partner websites according to your engagements with this site. If you would like to learn more about this process or even opt-out, please contact us.

How to manage cookies
Browser controls are available to allow, block or delete cookies. To manage the cookies this site and others use, visit the following site for instructions:

Please note that by adjusting your cookie settings, any settings or preferences will no longer be in effect. The usage and functionality of the site will be subject to change including the ability to purchase certain products and view content on the site.

What security is in place to protect my information?

Your information is protected both during transmission and in storage. Your account and profile information are password-protected so that you and only you have access to this personal information. During purchase, the secure server software (SSL) encrypts all information you input before it is transmitted. As such, all customer data is protected against unauthorized access on the system’s secure servers.

Where will my information be processed?

Texidium Inc. is a Canadian corporation with offices at 126 York Street, Suite 200, Ottawa, Ontario, Canada. Most Kivuto powered sites or WebStores are currently hosted on servers located within the United States, but the locations of our servers may change from time-to-time. Your personal information may be stored on servers located within the United States, Canada, or in another country.

In addition, Texidium Inc. may transfer your personal information to its partners, service providers, product manufacturers, licensers, suppliers, and others located in the United States, Canada or another country for the purposes as described in this Privacy Policy.

Privacy laws and requirements differ according to each country. Please know, however, that no matter where your personal information is collected, used, transferred or stored, if it was collected through this Website, it will be protected by the terms of this Privacy Policy and any Privacy Notices that apply to you.

By submitting your personal information to us through this website, you are consenting to the processing of your personal information in the United States, Canada or in any other country in the world.

What is your email policy?

Texidium Inc. complies fully with the federal CAN-SPAM Act of 2003 and Canada’s Anti-Spam Legislation (CASL). We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission. If you feel you have received an email from us in error, contact

What about changes to the Privacy Policy?

This privacy policy may be changed at any time; any changes will be posted on this web page. Information collected while a particular version of this policy is in effect will be handled in accordance with that version.

If you have questions, comments or concerns, please email us at